Privacy Policy for Clema

Last Updated: October 3, 2025
Effective Date: October 3, 2025

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1. Introduction

Welcome to Clema ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

2.1 Information You Provide to Us

Account Registration:

• Apple ID (unique identifier)
• Email address (optional, provided by Apple Sign In)
• Name (optional, provided by Apple Sign In)

Profile & Onboarding Information:

• Display name
• Gender
• Age range
• Personal goals (e.g., "get into medical school")
• Daily screen time limits you set
• Difficulty level preferences
• Self-reported addiction level

Chat Conversations:

• Messages you send to our AI chatbot
• Your responses to chatbot questions
• Context about why you're attempting to open blocked apps ("triggers")

Usage Data:

• Apps you attempt to access while blocked
• Time and date of unblock attempts
• Conversation outcomes (blocked/unblocked decisions)
• Duration of temporary unblocks

2.2 Automatically Collected Information

Device Information:

• Device identifier (iOS device UUID)
• Operating system version
• App version
• Platform type (iOS)

Usage Analytics:

• Session frequency and duration
• Lives system interactions (lives remaining, resets)
• Streak data (consecutive days of successful blocking)
• Challenge progress
• Time saved metrics

2.3 Information We Do NOT Collect

• We do not collect your precise geolocation
• We do not access your photos, camera, or microphone
• We do not collect data from other apps on your device
• We do not track your browsing history outside of the App
• We do not collect your Apple ID password or payment information

3. How We Use Your Information

3.1 Provide and Improve Our Services

• Authenticate your identity and manage your account
• Provide AI-powered conversations to help manage screen time
• Track your progress with the lives and streak systems
• Deliver personalized challenges and difficulty levels
• Calculate and display your time saved metrics
• Enforce app blocking/unblocking based on conversation outcomes

3.2 Personalization

• Customize chatbot responses based on your goals and limits
• Adapt conversation difficulty to your preferences
• Provide relevant suggestions and alternatives to app usage
• Track your trigger patterns to offer better support

4. How We Share Your Information

4.1 Third-Party Service Providers

We share your information with the following service providers who help us operate the App:

Analytics Services: We do not use any third-party analytics services

Crash Reporting: We do not use any third-party crash reporting services

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: All data transmitted between the App and our servers uses HTTPS/TLS encryption
• Authentication: JWT-based authentication with Apple Sign In
• Database Security: PostgreSQL database with access controls and encryption at rest
• Access Controls: Limited employee/contractor access on a need-to-know basis

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active, plus 6 months after account closure or inactivity
• Chat History: Retained for the duration of your account, plus 6 months after account closure
• Usage Analytics: Aggregated and anonymized after 6 months
• Legal Records: Retained as required by law (typically 3-7 years)

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• California Residents (CCPA): Additional rights under California Consumer Privacy Act
• European Residents (GDPR): Rights under General Data Protection Regulation

To exercise these rights, contact us at: shivan.suratia2@gmail.com

8. Children's Privacy

The App is intended for users aged 10 and older. We do not knowingly collect personal information from children under 10 years of age without parental consent.

For users aged 10-17:

• We recommend parental supervision when using the App
• Parents can review and manage their child's account by contacting us
• The App contains features related to behavioral health and screen time management

COPPA Compliance (U.S.): We comply with the Children's Online Privacy Protection Act (COPPA) for users under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, specifically the United States. If you are located in the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

11. Contact Us

12. State-Specific Disclosures

California

Personal Information Categories Collected:

• Identifiers (Apple ID, device ID, email)
• Personal characteristics (age range, gender)
• Internet/electronic activity (app usage, chat history)
• Inferences (preferences, behavior patterns)

Sale of Personal Information: We do not sell your personal information

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End of Privacy Policy

For questions or to exercise your privacy rights, contact: shivan.suratia2@gmail.com